Info that might be helpful involving expired cards

Hi, this is a short note on the payment processing system used by this site that might be helpful.

Recently a supporter got a failed payment due to an expired card. They immediately tried to resub but encountered a yellow token error. This seems to be because the payment processor hadn’t formally cancelled their initial subscription yet (this apparently takes a few hours).

I performed a manual cancel from my dashboard but the resubs continue to fail, until a resub attempt 5 hours later finally worked.

So in case you experience this, try waiting a few hours after a payment failure for the initial sub to formally cancel at the gateway, then resub.

Hope that was helpful and apologies for the inconvenience! If anyone encounters any weirdness like this feel free to email me and I can try to help sort it out!